At 220 Soft, we are deeply committed to assisting individuals in overcoming various challenges they may face throughout their employment journey. We understand that navigating the job market can be a daunting task, and our mission is to provide the support and resources necessary to help you succeed.
We sincerely hope that the information provided throughout the pages of this website has been comprehensive and valuable to you. However, if you find that there is something we have not covered, we encourage you to check the Frequently Asked Questions section below, as you may find the answers you need there.
If you require any further information or have additional enquiries, please do not hesitate to reach out to us. You can easily contact us by clicking the button below. Your journey is important to us, and we are here to help you every step of the way.
Q How can I access the services?
A Users can access our services anytime through our online platform, which is available 24/7, in areas that have subscribed to the platform.
Q Some of the learners and members have literacy and ESOL issues, do you offer any help with this?
A To help with this all our programs contain English speech that users can hear when they click on the speaker icons and can listen to them as many times as they wish. There is also an option to hear the whole page read with each paragraph being read indicated.
Q How do we know if the programs have been used?
A Both collections have their own robust assessment system. You can find out more about them here.
Q What are the system requirements for the products?
A The guides and collections run on most devices and browsers with an Internet connection.
Q Is technical support available?
A Support is free of charge throughout the term of the subscription.
Q Will we receive training to use the products?
A The products are very easy to use and help leaflets can be downloaded. In case of difficulty our technical department will answer any
questions that you may have.
Q How are the products branded?
A All pages for all our guides and collections are branded with the client’s logo.
Q Are the pages updated?
A We check monthly that all facts, screens and external hyperlinks are up-to-date monthly.
Q Are there any additional resources to accompany the program?
A We can supply images and downloadable resources on request.
Q Is there any cost for the users?
A Our services are designed to be free for users in areas subscribing to the service. Anyone wishing to subscribe can contact us for more information about any costs associated.
Q How do I track my progress with the support?
A We utilise a robust system to track your progress and provide you with insights to help maximise your employability.
